#1 [url]

Oct 24 07 7:33 AM

What about the high percentage of supporters who do not support the Trust? Is the difference between "them" and "us" really down to ten quid?
Supporters Direct from what I have seen really does very little for them. It's more of a political tool that is used by those who want the high five or six figure salaries.


It's an interesting question. How do you represent the interests of fans who won't join the Trust? Since representation requires almost by definition organisation, then you'd have to set up another fans' organisation, but what would stop that being just a copy of the Trust as it currently stands?

6 years on and at the moment where are the tangible benefits of the Trust having a major say in the way the club operates?


5 play-offs and balanced books? Not bad considering where we started from. Goal 2010 - at least on paper a plan to modernise the Club and aspire to have a professional infrastructure? A better Youth policy? Growing our own. Improved commercial operations? Allowing better income streams.

Now, I'm not saying these are all down to the Trust's involvement, but it would be hard to decide who was responsible for improvements in any case. I do think we should not as supporters underestimate how far we've come.

Having said that, the next step up - promotion and consolidation - still looks beyond us, and that will naturally be the question of the next few years.

On the down side we have spiralling ticket prices and still the same old issues with customer service at the club, which still stinks in my experience.


Ticket prices are too high for all clubs in this divisions, to be honest. As to customer service, there are some bad stories, but also some good ones. I've always had pretty good service myself.

Thats not down to just the Trust I know, but "onwards and upwards" isn't really happening, in my opinion - both on and off the pitch. We are standing still or slowly moving backwards - again my opinion but if people want honesty than thats what they are going to get.


Standing still compared to the shambles of five years ago when we didn't even have a proper set of accounts at the Club? I have to disagree with that, I'm afraid. See my points above.

In any business it's about changing the customers perception, it's time that the supporters and fans were seen as "customers" and not as "consumers", just taking anything because it's got LCFC on it.


I dislike both "consumer" and "customer". "Supporter" will do just fine for me, but I take some of your point.

"Help, help I'm being repressed!"